KITCHEN FURNITURE GUARANTEE
Each project is unique to us. Therefore, from the moment you start a project, we advise you in a personalized way in each design stage until the final assembly, in order to ensure that you are completely satisfied. At Garbianti you will have a Warranty and Service Policy, designed to create a long-term relationship of trust with you.
GARBIANTI domiciled at Calle Mirasierra, 75, 28950 Moraleja de Enmedio, Madrid, with C.I.F. B – 78772753, offers a Guarantee of its products for a period of FIVE YEARS from the date of delivery of the same to the seller / distributor / client, understanding by delivery date, the date of the corresponding invoice, in relation to any material and manufacturing defect that affects its operation and use. The five-year guarantee applies exclusively to our custom kitchens. The original purchase invoice is required as proof of purchase.
WHEN THE WARRANTY DOES NOT APPLY
This guarantee will not apply in these cases:
• Products stored, assembled or installed incorrectly
• Products used inappropriately.
• Use of aggressive cleaning products, which can damage the furniture.
• The warranty does not cover wear and tear due to normal use of the product, cuts or scratches, or damage caused by bumps or accidents.
• The warranty is also invalid if the product has been placed, for example, outdoors or in a humid environment.
HOW YOU CAN USE YOUR WARRANTY
You can contact your Distributor directly or with our customer service by calling the number indicated in the order or through the contact form that you will find on our website, www.garbianti.com.
The consumer must inform the seller / distributor of the lack of conformity within two months of becoming aware of it. Failure to comply with this period will not mean the loss of the guarantee but the consumer will be, however, responsible for the damages and / or losses that may occur due to the delay in communication. Catastrophic causes (such as fire, floods, etc.) modifications or misuse of the product and any cause beyond the manufacturer’s control are exempt from the Guarantee.
The five-year warranty covers the following structural elements:
• Doors and fronts
• Pull-out drawers and accessories
• Side panels
We remind you that the guarantee is valid from the date of issuance of the invoice.
GARBIANTI will examine the product to determine if the defect is covered by the warranty. Not accepting, errors or variations of the material visible, at a distance of less than 40 cm. Neither will they be considered as material defects, those that are detected through the use of any device or image enlargement element (cameras, mobiles, among others). If it is considered covered, it will be repaired or the product replaced with the same or similar one, in the case of obsolete or out-of-production products.
GARBIANTI, reserves the option to replace the product with a similar one from the same category.
GARBIANTI, informs that there may be differences in color, brightness and texture between the products sold at the time and those of replacement, taking into account the time of use of the furniture, as well as the differences in tonality between different production batches.